eBill

Get paperless bills and updates

Do your bit for the environment and go paperless. Getting your water bill in your inbox makes it easier to keep track and cuts paper clutter too.

Have you registered for My Account?
Go paperless, make payments, set up direct debit, update payment and address details, arrange payment extensions, check your balance, and see billing and payment history. Find out more about My Account or register now.


So many reasons to say no to paper

  • Reduce your carbon footprint.
  • Enjoy added security – avoid bills being delayed, intercepted or lost.
  • View 24/7 wherever you have email access.
  • Always know what you need to pay and when it's due.
  • View up to 3 years of billing history for free in My Account.

How to sign up

You can only go paperless in My Account, so make sure you've registered. When you add a property,  simply tick 'Go paperless'. Find out more about My Account and register now.

Existing customers don't need to register again. Just log in to My Account and follow the prompts.

Check out the My Account terms and conditions of use.


BPAY View

If you'd rather get your bills sent straight to the same online banking account you pay them from, visit BPAY to find out how to set up BPAY View.

If you already get your bill through BPAY View, you'll need to cancel your BPAY View registration through your online banking before you sign up to go paperless.